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Posted Thursday, September 12, 2002, at 12:40PM by Eric Richardson
I'm trying to get a hold of the USC Student Health Insurance Office to figure out why our vision care provider doesn't have me in their system. TO start off with, the number for the office connects me to a generic USC menu ("Press 1 for admissions," etc). Not a big deal... Hit 0, get the operator, get transferred... It rings for a bit and then I find out I can't leave a message because "the mailbox is full, please enter another extension." Oh, great. That sures seems like the way to run a system.